We work to protect your personal information from loss, misuse or unauthorized alteration by using industry-recognized security safeguards. We use both internal and external resources to review our security procedures. Our employees are trained and required to safeguard your information.

We protect the confidentiality and security of your personal information by using industry-recognized security safeguards such as firewalls, coupled with carefully developed security procedures to protect your information from loss, misuse or unauthorized alteration. Whenever we ask for sensitive information, such as credit card numbers, we encrypt it as it is transmitted to us.

Our employees are trained and required to safeguard your information and, using physical, electronic and procedural safeguards, we restrict access to personal information to those employees and agents for business purposes only. Additionally, we use internal and external resources to review the adequacy of our security procedures.

At The GrapeVine safeguarding your personal information is a top priority. Part of that commitment is making you aware of popular identity theft and fraud scams and providing you with information to protect yourself.

Although they may be difficult to identify, you may receive hoax e-mails (e.g.: "phishing" e–mails) that look authentic and appear to have been sent by a company you recognize. These e-mails ask you to provide or confirm your sensitive personal information by clicking on links. To entice you, they often claim an urgent or threatening condition concerning your account, or offer you a prize.

You should not reply or click on any links in the e-mail or provide any personal information without first verifying that the source of the e-mail is legitimate through some other existing communications channel that you already know.

The GrapeVine does not solicit sensitive customer information via e-mail. If you do receive an e-mail message that appears to come from The GrapeVine that requests such information, please forward it immediately to: The GrapeVine Security Department, so that we can respond quickly to mitigate potential damage.