The GrapeVine Privacy Statement
At The GrapeVine we place the highest importance on respecting and protecting the privacy of our customers. Our most important asset is our relationship with you. We want you to feel comfortable and confident when using our Web site. Therefore, we would like to share with you the following principles that govern our information practices and other privacy aspects of our Web site. This privacy statement defines privacy aspects specific to the TheGrapeVineWine.com Web site. Throughout this policy, we refer to information that personally identifies you as "personal information".
We inform you how we use your information
When we ask you for information, we will tell you, – or it will be clear – what we need to know to fulfill your request and how the information you provide to us will be used. For example, if you order a product or register for a service from us, we will ask you for your name and contact information such as mailing address, phone number, and e-mail address. In addition to responding to your request, we may use your contact information to tell you about products or services we think might interest you or to invite you to participate in a wine tasting event or service-related survey. Because of the nature of our business, this Web site is not designed to appeal to people under the age of 21. We do not knowingly request or receive any information from people under the age of 21.
We do not sell or rent your personal information to anyone.
We do not share your personal information with anyone for promotional and/or marketing use.
We tell you about our relationships with third parties
We have limited relationships with third parties to assist us in servicing you, for example, by fulfilling customer orders we use FedEx and UPS for shipping. These service providers are contractually required to maintain the confidentiality of the information we provide them.
When you request any of these products or services, you are permitting us to provide your personal information to the partner to fulfill your request. We may disclose your information if we are required to by a law enforcement action such as a court order, subpoena or search warrant.
We tell you how we use Web technology
We use a variety of technologies on our Web site. Among these are cookies, which are pieces of information that our Web site provides to your browser. Cookies allow us to track overall site usage and determine areas users prefer. Cookies also allow us to customize your visit to our Web site by recognizing you when you return. You can choose to decline cookies while at our Web site, however, this may limit your ability to access certain areas of the Web site. Most browsers accept and maintain cookies by default. Check the "Help"" menu of your browser to learn how to change your cookie preference.
When we track activity on our Web site, we collect information such as your IP address, browser type and version, and pages you view. We also keep track of how you get to our sites and any links you click on to leave our sites. We do not track URLs that you type into your browser, nor do we track you across the Internet once you leave our site. We use your Web site activity to assist you by reducing the need to re-enter your data and to help us resolve technical support issues. We may also use this information to offer you a personalized Web experience, and to tailor our offerings to you. Remember, you control whether you receive The GrapeVine promotional materials.
We may access and set cookies using Web beacons, also known as single-pixel GIFs, which are invisible graphical images. These Web beacons tell us useful information regarding our site such as which pages users access. When we send you e-mails, we may include a single-pixel GIF to determine the number of people who open our e-mails. When you click on a link in an e-mail, we record this individual response to allow us to customize our offerings to you.
We give you choice and control
We may use your contact information to tell you about other products we think might interest you. However, if you don't want us to contact you for promotional purposes, you can tell us when you provide the information.
Contacting us
If you have privacy-related questions that are not addressed here, please contact us via email at: The GrapeVine or write us at: The GrapeVine attn: Privacy Department 24741 Alicia Parkway, Suite E, Laguna Hills, CA 92653.
